Last Updated: January 2026
1 Introduction
Kriyka ("we", "us", or "the platform") operates a trusted online gaming platform for players in Bangladesh. Your privacy matters deeply to us. This Privacy Policy ("Policy") explains what information we collect when you use the kriyka.onl website and mobile application, how that information is used, and how it is kept secure.
By using kriyka's services, you are considered to have read and accepted this Privacy Policy. We operate with full transparency and are committed to protecting your personal information.
Key Points: kriyka never sells, rents, or shares your personal information with third parties without authorization. Your data is used solely to provide and improve our services.
This Privacy Policy is part of kriyka's Terms & Conditions section. It is recommended to read both documents together.
2 What Information We Collect
Kriyka collects only the information necessary to provide our services. No unnecessary personal data is gathered.
Personal Identity Information
- Full name (as per national ID)
- Date of birth (for age verification)
- Current Address
- Mobile Number
- Email Address (optional)
- National ID or passport number (for KYC verification)
Financial Information
- Mobile banking number (bKash, Nagad, Rocket)
- Transaction history and amounts
- Deposit & Withdrawal Records
Technical Information
- IP Address & Device Details
- Browser type and operating system
- Session duration and gaming history
- Cookies & Local Storage Data
We do not collect sensitive information such as religion, political opinions, health data, or biometric data. Only information essential to providing our services is collected.
Detailed Data List
| Data Type |
Purpose |
Retention Period |
| Name & Identity |
Account Verification & KYC |
5 years after account closure |
| Mobile Number |
Login & Contact |
For as long as the account remains active |
| Financial Transactions |
Payment Processing & Legal Obligations |
7 years |
| Gaming History |
Service improvement and fraud prevention |
3 years |
| IP & Device Information |
Security Monitoring |
1 year |
| Cookie Data |
Improving User Experience |
30 days to 1 year |
3 How We Collect Information
Kriyka collects information in several ways. Each method is described in detail below.
Directly from you
- Information you provide at the time of registration
- Documents Submitted for KYC Verification
- Information provided when contacting our support team
- Mobile banking details provided at the time of payment
Automatically
- Through cookies and tracking technologies during site use
- Technical information from your device (IP address, browser, etc.)
- Gaming Session Data Log
From Third Parties
- Payment provider (bKash, Nagad, Rocket) transaction confirmation
- From Identity Verification Service Providers
- Risk assessment from fraud prevention services
4 Use of Data
Collected information is used solely for the purposes listed below. kriyka never misuses your data.
- Account Management: To verify registration, login, and account authentication.
- Payment Processing: To process deposits and withdrawals securely.
- KYC Verification: To verify your identity and prevent money laundering.
- Security Assurance: To detect fraud, multiple accounts, and misuse.
- Service Improvement: To enhance your experience and introduce new features.
- Customer Support: To resolve your issues and answer your questions.
- Legal Obligations: To comply with applicable laws and regulatory requirements.
- Responsible Gaming: To identify problematic gaming patterns and provide appropriate support.
Marketing Communications: kriyka may send you promotional messages, but only with your consent. You can opt out of marketing communications at any time by contacting support.
5 Data Sharing Policy
Kriyka never sells your personal information. However, limited data may be shared in certain specific circumstances.
When Information May Be Shared
- Payment Provider: With bKash, Nagad, or Rocket to process deposits and withdrawals.
- Game Software Provider: Only the data necessary to operate the games.
- Legal Authorities: Upon court order, government directive, or request from a regulatory authority.
- Fraud Prevention Services: To ensure account security.
Whenever data is shared with third parties, they are contractually required to uphold data protection standards equivalent to those of kriyka. Your information is never compromised.
International Data Transfers
In some cases, your information may be stored on servers outside Bangladesh. When this occurs, international data protection standards are upheld and appropriate agreements are maintained.
6 Cookie Policy
Kriyka uses cookies to improve the user experience on our website. Cookies are small text files stored in your browser.
Cookie Types
- Essential Cookies: Required for login sessions and security. These cannot be disabled.
- Performance Cookies: Measures site speed and performance. Collects anonymous data.
- Functionality Cookies: Remembers your preferences and settings.
- Analytics Cookies: To understand usage patterns. Activated with your consent.
Cookie Controls
You can delete existing cookies or block new ones at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of the site.
7 Security Measures
Kriyka has adopted industry-leading security measures to uphold your privacy policy protection.
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL.
- Two-Factor Authentication: OTP verification is required for all critical actions.
- Firewall Protection: Advanced firewall systems are in place at the server level.
- Regular Audits: Third-party security experts conduct regular system audits.
- Data Backup: Secure backups of your data are maintained on a regular basis.
- Access Control: Only authorized personnel can access data, and only as needed.
If you believe your account security has been breached, contact our support immediately. We will respond within 24 hours.
8 Your Rights
Kriyka believes you should have full control over your own data. To that end, we ensure the following rights.
- Right to Access Your Data: You may request to view the information we hold about you.
- Right to Correction: You may request corrections to any inaccurate or incomplete information.
- Right to Deletion: You may request the deletion of your data under certain conditions.
- Right to Restrict Processing: You may request that we stop using your information for certain purposes.
- Right to Data Portability: You can download a copy of your data at any time.
- Right to Object: You may object to the processing of your data in certain circumstances.
- Right to Withdraw Consent: You may withdraw any previously given consent at any time.
Exercise Your Rights: To exercise any of the rights above, email us at
[email protected]. We will respond within 30 business days. Please note that some data may not be erasable due to legal obligations.
9 Child Protection
Kriyka is intended exclusively for individuals aged 18 and above. We do not knowingly collect any information from minors.
- Age verification is mandatory during registration.
- In cases of suspicion, age is re-verified through KYC documentation.
- If data belonging to a minor is found to have been collected, it will be deleted immediately and the account will be closed.
If you believe a minor is using kriyka, please notify our support team. We will take prompt action.
10 Policy Changes
Kriyka may update this Privacy Policy from time to time. We will notify you before any significant changes take effect.
- For important changes, you will be notified via SMS to your registered mobile number or through a notice on the platform.
- Continued use of the service after changes take effect will be considered acceptance of the updated policy.
- Previous versions of the policy will be retained and provided upon request.
- The date of the most recent update will always be displayed at the top of this page.